As removal brokers, our reputation depends on the service delivered to our customers by our partner removal companies. You won’t be surprised to know that we value our reputation deeply so we put every potential removal partner through a gruelling Quality Assurance (QA) process. It ensures they will deliver the quality and service that we demand. Our QA checklist covers a 5-step process:
1. Communication – like us, do they pride themselves on excellent communication?
2. Damages – have they got a good track record with limited damages and mishaps?
3. Price – do they offer value for money?
4. Timescale – do they offer flexible delivery dates and can they deal with urgent requests?
5. Reliability – do they keep their word?
2. Damages – have they got a good track record with limited damages and mishaps?
3. Price – do they offer value for money?
4. Timescale – do they offer flexible delivery dates and can they deal with urgent requests?
5. Reliability – do they keep their word?
Often our quote will be the cheapest. If it isn’t, think about the value of a trusted supplier and the value of the extra care your belongings deserve – then compare our price again.
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